Are you in a management position where you have to discipline or plan and deliver negative feedback to your international colleagues? <\/p>\n\n\n\n
This can bring up cultural challenges and language confusion. <\/p>\n\n\n\n
Listen in on today\u2019s episode as Lindsay and Michelle share how to properly deliver negative feedback as a manager. <\/p>\n\n\n\n
This will also help you build a positive office environment. <\/p>\n\n\n\n
Today\u2019s episode is inspired by a question from one of the All Ears English listeners. <\/p>\n\n\n\n
Her question is about giving feedback as a manager. Michelle asks Lindsay if she ever had to talk to someone about some pretty serious feedback as a manager. <\/p>\n\n\n\n
She also asks if Lindsay was uncomfortable giving the feedback. <\/p>\n\n\n\n
Lindsay says she has been fortunate to not have encountered any situation where she had to give negative feedback as a manager. <\/p>\n\n\n\n
She thinks it will happen someday but she has been lucky so far. <\/p>\n\n\n\n
Lindsay asks the same question to Michelle. Michelle shares that she hasn\u2019t experienced it as a manager but she has encountered it as a teacher. <\/p>\n\n\n\n
As a teacher, you have to give feedback. <\/p>\n\n\n\n
She gives an example about students who are often late. <\/p>\n\n\n\n
She would have to reprimand them and let them know it\u2019s disrespectful to be tardy all the time. <\/p>\n\n\n\n
Here is the question that inspired today\u2019s episode: <\/p>\n\n\n\n
Hello. My name is Ateka. I\u2019m an English teacher from Japan. I used to work for AEON just like you. \ud83d\ude0a I\u2019m a huge fan of AEE. Listening to your voices makes me happy every day. Thank you for your hard work! I have a question. I\u2019ll start working at an international school in two months. I\u2019m going to take a managerial position, and one of my tasks will be to support the teachers who are from many different countries. In the job interview with the principal, I heard that some teachers are tardy and late to class once in a while. When that happens, I as a manager will have to talk to them and correct their behaviours. Up until today, I have only been teaching English, and I\u2019ve never had to deal with this kind of situation. So, I don\u2019t know how to address this problem with my colleagues. How can I talk to them about problems like this and still be on good terms with them? Will you please help me? I\u2019d really appreciate it if you do. Thanks in advance. <\/p>Love from Japan,
Ateka<\/cite><\/blockquote>\n\n\n\n<\/div>\n\n\n\nThis is a great question from Ateka. It is a good thing that she is anticipating future situations and is also focused on maintaining good relations<\/a> after giving negative feedback. <\/p>\n\n\n\n
You are starting in a great place if you act with care. <\/p>\n\n\n\n
<\/div>\n\n\n\nMaintaining Relationships After Giving Feedback <\/strong><\/h3>\n\n\n\n
If you are working in an international business<\/a>, there are a lot of things you have to consider when you are communicating as a manager. <\/p>\n\n\n\n
First is culture. <\/p>\n\n\n\n
Culture plays an important part in making sure you get the right message across when you are communicating at work. There are cultures where it may be hard to give direct feedback<\/a>. <\/p>\n\n\n\n
Second, when delivering the feedback, you have to start by showing interest in the person. <\/p>\n\n\n\n
You can start the conversation by asking about their hobbies, families or other interests. <\/p>\n\n\n\n
This helps with starting a good core relationship with your colleague as you give feedback. <\/p>\n\n\n\n
Third, you have to remain calm. You don\u2019t need to yell, especially if you are giving feedback while you’re frustrated. <\/p>\n\n\n\n